Avoxi

By: Avoxi

Provides cloud communication software that offers reliable call center solutions for local and international businesses. It features international toll free numbers, virtual call center software, cloud hosting PBX service, DID/DDI local numbers, VoIP gateway solution, and more. The hosted PBX feature allows you to cut the cost of maintaining on-premise PBX for your business.

Top Ten Avoxi alternatives are (1) Nextiva (2) Ooma (3) RingCentral Office (4) 8x8 Hosted VoIP (5) Localphone (6) eVoice (7) PhonePower (8) ShoreTel (9) Voipo and (10) Line2

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Avoxi

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Avoxi Quick Info

Avoxi is one of the best Voice over Internet Protocol (VoIP) providers, that has been delivering its quality services to 5 continents since 2001. It is a solution provider to telecommunications need for those businesses that require international calling to either all phones or to call centers.

Avoxi has been delivering solutions to BPOs, hotels and many other businesses that demand international calling and processing 500,000,000 calls for 17 years.

The website can be navigated by clicking on the various buttons available just at the top of the home page for the services and solutions provided.

What are the available services?

Avoxi provides several telecommunication services, including VoIP services, Cloud Contact Centre Software, business texting, global SIP trunking, toll-free business numbers, international call forwarding services, and SMS forwarding services (only for the US and Canada).

How are the solutions provided?

The solutions provided are categorized into the size of business seeking telecommunication services. Ranging from small scale to medium size and enterprises, Avoxi delivers world-class solutions to all its clients.

Also, based on the type of industry, the required solutions can be chosen. Avoxi serves for telecommunication requirements of industries like eCommerce and retail, manufacturing, recruitment, financial services, insurance sector, travel and tourism, and hospitality.

The solutions can also be sorted out based on the need like automatic call distribution, call monitoring, call queues, call recording, cloud IVR and international calling.

Pricing

Avoxi provides 7 plans with different prices to choose from. Starting from Classic, to Basic, Connect, Standard (rated as the most popular choice), Advanced and then Premium, the price per month and free minutes increases from $4.49 to $70.99 and 0 to 2501 respectively.

The additional cost charged after the free minutes are utilized decreases from $0.069 to $0.042 per minute as the plan is switched from Classic to Premium.

Once the suitable plan is selected, the website asks to select the Add on features of SMS forwarding and call recording.

Top Features

Call Centre
  • Call Recording
  • Call Routing
  • Remote Agents
  • Call Reporting
  • Ivr
  • Call Monitoring
  • Caller Id
  • Call Encryption
  • Toll Free Numbers
Cloud PBX
  • Time of Day Routing
  • Call Forwarding
  • Unified Messaging
  • Voicemail To Email
  • Conference Room
  • Sip Forwarding
  • Pstn Failover
  • Sip Failover
  • Failover To Multiple Devices
  • Blocked Call List
  • Call Detail Viewing
  • Call Search
  • Hunt Groups
  • Fax To Email

Company Information

Company Name: Avoxi

Founded In: 2001

Address: 1000 Circle 75 Parkway, Atlanta, GA, USA

Facebook ID: GOAVOXI

Twitter ID: AVOXI