Helpshift

The Top Alternatives to Helpshift Includes Amazon SNS, OneSignal, PushCrew, WebPush and 11 other products in Push Notifications Services

By: Helpshift Inc.

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Helpshift

Top Helpshift Alternatives

Overview

Helpshift offers customer care in users' mobile sites and mobile applications. It works as a CRM for mobile phones and enables customer conversations inside mobile applications. It also integrates with mobile apps for offering businesses an innovative way for communicating and engaging with customers' in-applications, which decreasing customer chum and overhead. It also helps in the process of reducing support ticket volume through an always-on and searchable in-app support section.

Top Features

  • Custom Active Users
  • In-app Messaging
  • In-app Native FAQs
  • Knowledge Base Internationalization
  • Pre-defined Canned Responses
  • Branded Help Center
  • Email Ticketing
  • Notifications Analytics
  • Bulk Actions
  • Triggered Notifications
  • Automated Notifications
  • Custom Workflows
  • Email Customer Care
  • Third-party CRM Integrations
  • Assisted On-boarding
  • Managing Accounts
  • User-based Spending
  • Pro-active Push Campaigns
  • In-App Inbox
  • Targeting & Re-engage Customers
  • Powerful Searches
  • Offline Access
  • Multiple Languages Supported
  • Multiple Channel Supported
  • User Data Fingertips
  • Collaborative Agent Dashboard
  • Notifications Analytics & Reporting
  • COPPA Compliance
  • Third-party Services Integrations

Company Information

Company Name: Helpshift Inc.

Founded In: 2011

Address: 369 Pine Street, Suite 208, San Francisco, CA, USA