Jive

By: Jive Communications, Inc.

Provides cloud-based hosted VoIP and unified communication service with voice, data, messaging, and mobility solutions. It features visual dial plan editor, time-based routing, call park/pickup, unlimited call queues, multi-site compatibility, unlimited auto-attendant, unlimited extensions, free call recording, and more. The software is integrated with various platforms, including Salesforce, Zendesk, Oracle, Chrome, iOS, and Android.

Based on 42 votes

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Jive

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Jive Quick Info

Communication becomes a primal need in modern times. With tons of methods to communicate a person across the borders, one of the filtering criteria is how accessible these communication services are and check if the pricings are reliable or not. Amongst the monopoly of individual telecom companies and their overpriced planes, VOIP communication methods are one of the most preferred ones.

Jive is one such VOIP product that can satisfy your demands for low-cost VOIP communication. It is a cloud-based service that offers cheaper and secure communication solutions to businesses and individuals all across the globe. Originated in 2006 at Utah, USA, it now employs more than 700 employees across North America. In April 2018, Jive became a part of LogMeIn.

Jive is collaborating with many top communication service providers like Panasonic, Verizon, Juniper, ADTRAN, GTT Communications, etc. Jive has grabbed many reputed awards from USA Today, Forbes, etc. The main categories of Jive products are as below.

Jive Voice

Jive Voice is their original product that offers communication and its subsidiary services. Jive Voice has multiple features ranging from simple call routing to call scheduling, call analytics, online PBX controls, Visual Fax, Find Me, Conference Bridge, Call queues, etc. Up to 100 users, Jive offers plans from $19.95 to $29.95.

Jive Voice is secured by Jive Secure, with secure encryption and security endpoints, and it’s configurable from the admin panel. Other notable Jive Voice feature includes custom messages, calls, intercom, paging, spy,  voice mail, and many more.

Jive Contact Center

Jive Call Center Software is specifically designed to cater to the call center’s needs. It offers hefty services like queuing system, issue-resolving, audio capabilities, texts, chats, faxes, and interchanging communications with desktop, mobiles, or any chat-based applications. The queuing features are much advanced. The call features are the same as Jive Voice.

Jive Video

Jive Video is a video conferencing solution by Jive. It offers cloud communication via video conferencing for a single target as well as multiple video calls. Users can also exchange texts, chats, documents, and other files in the live conferences. Documents can also be displayed in a small window over the video call.

Conclusion

Overall, Jive is a perfect solution for all VOIP communication needs. The advanced controls in Admin Console offer full control over its services. Its sleek VOIP interface and solutions at comparatively cheaper cost are worth considering for businesses.

Top Features

Basic Features
  • Auto-Attendants
  • Call Analytics
  • Call Logs
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Conference Bridge
  • Conferencing (3-Way)
  • Corporate Directory On Phone
  • Fax To Email
  • Voicemail To Email
Call Management
  • Auto-Divert
  • Auto-Reject
  • Call Forwarding
  • Call History
  • Call Hold
  • Call Queues
  • Call Routing
  • Call Transfers
  • Call Waiting
  • Caller ID
  • Do Not Disturb,
Call Center
  • Agent Login
  • Hold Message
  • Hold Music
  • Call Spy
  • Call Recording
Phone Service
  • Cloud PBX
  • International Calling
  • Number Porting
  • Toll-Free Numbers
  • Local Numbers

Company Information

Company Name: Jive Communications, Inc.

Founded In: 2006

Address: 1275 West 1600 North, Suite 102, Orem, UT, USA

Facebook ID: jive.communications.inc

Twitter ID: getjive

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