tawk.to

By: tawk.to ltd.

Tawk To is a live chat app developed to enhance the customer engagement experience by enabling multiple websites and agents to collaborate in a unified dashboard in real-time along with a live search engine experience. The program is compatible with all modern browsers. Their live chat solution has been designed to meet functional, analytical, technical and graphical requirements of end users.

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tawk.to

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tawk.to Quick Info

With increasing internet glimpses, the usual methods of communications like phone, emails, letters, are becoming obsolete. Nowadays, what we call Live Chat, is the personal favorite of many people around the globe. These live chat tools are capable of doing both live video calls as well as text chats. It is one of the fastest and reliable way to communicate across the nations, especially if you have good internet.

Like many live chat software, Tawk.to is quite a popular Live Chat tool with full-free access. Working since 2011, this 100% free live chat tool comes in very handy for many websites and companies. They even offer Hire Chat Agent at $1/hour rates. The UI of Tawk.to is similar to any other chat interface. Users simply need to create a chat interface and then embed its code on their site page. It offers a direct plugin for many website builders like Wix, Weebly, e-commerce sites like OpenCart, BigCommerce, PrestaShop, Shopify, etc. In 2018, they reached over 2 million user agents, and have more than 1 billion engagements.

Tawk.to Live Chat Feature Overview

Even being a free product, Tawk.to has lots of amazing features like any top live chat software. It offers an entirely cost-free account. You can create an account, setup company branding, and add agents. After that, simply copy the embedded code on your site. However, replacing their branding requires you to pay $9/month.

Tawk.to has many features like Real-time monitoring, automated triggers, customized widgets, canned shortcuts, and many more. As for chatting, you can do group messaging, use emojis and other graphics, do file transfer, filter messages, translate messages, and even make in-chat payments. The chat UI is secured with encryption. As for the agents and admins, you can monitor the stats like net usage, total sessions, track sentiment, geo IP tracking, ban abusers, create groups & aliases, manage visitor panel, and many such acts.

Overall, Tawk.to is a reliable and free live chat product. It is also beneficial for smaller companies to integrate a chat and have cost savings. The good part is that Tawk.to won’t hinder you by blocking any features.

Top Features

General features
  • Free Messaging App
  • Monitor Visitor
  • Chat with Visitor
  • Track Progress
  • Live Chat
  • Free Live Chat
  • Free Social Media Chat
  • Feedback from Clients
  • Integration with Software’s
Product Features
  • Chat From Mobile
  • Proactive Triggers
  • Customized Widgets
  • Local Greetings
  • Multiples Language
  • Quick Response
  • Predefined Shortcuts
  • Chat History
  • Automated Triggers
  • Unlimited Agent
  • Aliases
  • Create Departmental Chat
  • Customized Webpage

Company Information

Company Name: tawk.to ltd.

Founded In: 2014

Address: Riga, Latvia

Facebook ID: tawkto

Twitter ID: tawktotawk