WhosOn

By: Parker Software Inc.

WhosOn is a comprehensive software solution that encompasses Live Website Statistics, Prospect Detection, Live Web Analytics, Real Time Support, Live Visitor Chat and more. It allows all customer care agents to track visitor activity through a simple backend dashboard. Visitors can request live chat assistance and operators can also invite visitors to chat without hampering their browsing experience.

Based on 3 votes

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WhosOn

15 Alternatives

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Top Features

General Features
  • Direct Client Chat
  • Client Location
  • Free Alerts
  • Easy Analysis
  • Statistics Comparison
  • Automotive Response
  • Chat Transcript
  • Browsing Assistance
  • Customized Report
  • Operator Management
  • Skill Based Chat
  • Internal Agent Chat
Product Feature
  • User Defined Messages
  • Multiple Site Viewing
  • Quick Response
  • Visual Reporting
  • Customer Engagement
  • Personalized Message
  • Rules and Triggers
  • Time Spent Report
  • Manage Campaign
  • Rule Based Chat
  • GEO IP Tracker
  • Pre & Post Chat Survey
  • File Sharing
  • Video Chat
  • Real Time Chat Translation
  • Daily & Monthly Reporting
  • Live Chat Escalation
  • Supervisor Monitoring
  • Supervisor Training

Company Information

Company Name: Parker Software Inc.

Founded In: 2007

Address: Florida, 4767 New Broad Street, USA

Facebook ID: parkersoftware