By: Zoho Corporation Pvt. Ltd.
Zoho Support is an online customer support solution and help desk software that helps you to focus more on your customer’s happiness. It features scheduled report, cross department reports, contract management, custom ticket templates, role-based access control, cloud telephony, live chat support, re-branding, and more. There are three pricing options available: Free, Professional, and Enterprise.
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It allows you to manage your network, run an IT help desk, monitor your network...
It features custom text fields, rich-text HTML, ticket filters, help topics, agent collision avoidance, assign...
It features live chats, ticket system and help desk, real-time visitor monitoring, mobile access, multi-website...
It features ticket categories, attachment store, import contacts, canned actions, agent collisions, self-service knowledge base...
It provides various advantages, including 100% cloud, quick deployment, mobile and social platforms, easy scalability...
It features email support, knowledge base, community forums, canned replies, single sign-on, advanced reports, dedicated...
It features instant live chat, unlimited agents, single site manager, fully-brandable platform, API integration, automatic...
There are many reasons that led to the collapse of a start-up or any business, and that is poor customer service. No matter the technologies and innovations you own, without customer satisfaction your company will never succeed. Therefore, it is very important to take into consideration the quality of the service you offer to your customers.
Zoho Desk is the first website to come up with services for companies that focus on customers. Zoho Desk, owned by Zoho Corporation, is a help desk software that provides customer support insight.
Zoho Desk is a helpful companion for all businesses and companies. It is of great help for Agents, Managers, and Customers. Zoho Desk offers a wide variety of services for the betterment of customer experience.
One of the main services offered by Zoho Desk is Zia. Zia is an Artificial Intelligence system made to help and support the customer service department. Zia has many features like Zia Voice, Zia Ask, Auto-tag tickets, Sentiment Analysis, Zia Notifications, Zia Dashboard, Reply Assistant, and Zia Skill Builder.
Zoho Desk offers services to enhance Agent's productivity. This includes Work Modes, Response Editor, Teams, Mobility, CRM Integration, and Ticketing Efficiency. They also offer many other services.
Other services include Ticket Management, Self-service, Automation, Extensibility, etc.
For better customer reaction and satisfaction, Zoho Desk could be your ultimate companion. They offer a variety of services at affordable prices. They are always up-to-date and have made use of the latest technologies in building their software. They are reliable and helps you in bringing out amazing results.
Company Name: Zoho Corporation Pvt. Ltd.
Founded In: 1996
Address: Zoho Corporation Private Limited DLF IT Park, Block 7, Ground floor, No. 1/124, Shivaji Garden,, Chennai, India
Facebook ID: zoho
Twitter ID: zoho