Customer Experience Software

The growth of a company directly depends on the growth and happiness of its customers. Companies and organizations that realize this fact work hard to deliver great customer experiences and higher satisfaction rate. Customer Experience Software is a platform or tool that can be used to collect customers' feedbacks and reviews, turn them into valuable insights, and make important customer-centric decisions for better customer satisfaction rate. The aim is to make more happy customers and drive better business results.

Here you can read about top customer management experience solutions.

1

Intouch Insight

LiaCX customer experience management software collects and combines feedback data incl. surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly...

By: Intouch Insight

2

iPerceptions

Provides customer experience management and voice of customer software that helps you to improve your customer experience. It features advanced collections and analysis, custom questions,...

By: iPerceptions, Inc.

3

Medallia

Medallia is a customer experience management system that allows companies to record customer feedback, reviews and comments, understand and analyze them, and take proper action...

By: Medallia Inc.

4

Sitecore

Sitecore is CRM software used by companies to control and manage customer experiences and make decisions for customers. The software also allows businesses to create...

By: Sitecore Corporation A/S

5

Genesys Platform

Genesys is a multichannel customer experience platform designed to help companies understand and optimize customers’ behavior and experiences to build brand royalty. Genesys features many...

By: Genesys Telecommunications Laboratories, Inc.

6

Satmetrix

Satmetrix is a customer experience management platform that offers technology, data and expertise to manage and deliver successful customer experiences. It allows businesses to track...

By: Satmetrix Systems, Inc.

7

ResponseTek

ResponseTek offers SaaS customer experience management software and service to enable companies to gather customer feedback through the voice of customer (VoC). It can generate...

By: ResponseTek Networks Corp.

8

Nice

Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers. The platform feature...

By: NICE Systems Ltd.

9

KPMG Nunwood

KPMG Nunwood specializes in Voice of the Customer, feedback management, NPS measurement and customer journey mapping. It can help businesses grow more by improving customer...

By: KPMG Nunwood Consulting Ltd

10

Clarabridge

Clarabridge customer experience management and analytics software is used by companies to turn customer feedbacks into customer happiness. It is also a very comprehensive customer...

By: Clarabridge, Inc.

11

Sparkcentral

Sparkcentral is an enterprise customer engagement platform that empowers teams and company staff to deliver the best customer services and improve overall experiences. It implements...

By: Sparkcentral

12

Selligent

Selligent customer intelligence and marketing automation platform is designed to increase customer engagement and loyalty towards the brand. The platform can be used by companies...

By: Selligent S.A.

13

Avtex

Avtex customer journey mapping and experience solutions provide companies a unique platform to facilitate point-to-point interaction and tracking of customers. It provides tools to develop...

By: Avtex Solutions, LLC

14

ForeSee

ForeSee customer experience analytics and management solution is designed to help businesses with actionable customer insights and data. It lets companies make valuable business decisions...

By: ForeSee Results, Inc.

15

Aurea CX Platform

Aurea CX Platform is a customer experience solution that allows companies to deliver the most powerful customer experiences at every steps of their digital journey....

By: Aurea, Inc.

16

Thunderhead

Thunderhead offers intuitive SaaS customer experience management solutions to help business live in harmony with their customers by realizing the true potential and benefits of...

By: Thunderhead Ltd

17

MaritzCX

MaritzCX is a professional customer experience (CX) and research platform that provides tools and services to know, analyze, and respond to customer needs and experiences....

By: MaritzCX LLC

18

PeopleMetrics

PeopleMetrics customer engagement software helps you get insight into the customer experience and actually make sense of it. The software is used to build a...

By: PeopleMetrics, Inc.

19

Doxim

Doxim customer engagement software is deal for banking, credits unions, and other financial industries. It offers many services, including client onboarding, relationship management, campaign management,...

By: Doxim Solutions ULC

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