Customer Success Platform

The innovation and use of customer success software is based on the idea that instead of spending a lot of money getting new customers, businesses should focus more on keeping their existing customers satisfied and happy. These software are designed such that they can predict whether a customer will continue using your services, or quit, based on their past behavior and satisfaction rate. Customer success software applications are becoming very popular among industries and organizations that are genuinely concerned about the retention of their existing customers.

Here are some of the most widely used customer success software platforms.

1

Preact

Preact customer success solution allows companies to predict customers’ health and behavior to prevent losing customer and drive more revenue. Preact’s big data, behavioral science,...

By: Preact, Inc.

2

Totango

Totango customer retention and success software is used by organizations to design customer success campaigns to reduce churn and increase business upsells. The software allows...

By: Totango, Inc

3

Gainsight

Gainsight is enterprise customer success software that offers tools, technologies and practices for organizations to retain customers and build healthier relationships with them. It offers...

By: Gainsight Inc.

4

Autosend

Autosend is a complete customer retention and success solution that allows teams and businesses to keep live-track of customers’ activity on the website and send...

By: Autosend

5

Evergage Customer Success

Evergage is a cloud-based customer success platform that can be used to reduce churn and retain existing customers and also to onboard and train new...

By: Evergage, Inc.

6

Amity

Amity customer success software allows users to access and manage multiple consumer accounts, subscriptions, and data from a single customizable platform. The software is designed...

By: Amity

7

Bluenose

Bluenose proactive customer success solution is designed to help businesses reduce churn, grow revenue, and create customers for lifetime. The software features several tools such...

By: Bluenose Analytics

8

Natero

Natero is a leading data-driven Customer Success software. The platform brings all of your insightful customer data into a single dashboard, with predictive alerts as...

By: Natero

9

ServiceSource

ServiceSource is a customer success management solution that helps companies manage and retain existing customers and reduce churn rates. The software offers many tools and...

By: ServiceSource International, Inc.

10

CustomerGauge

CustomerGauge is a customer feedback analysis and success tool based on Net Promoter system designed to help teams and business professionals increase consumer growth. CustomerGauge...

By: CustomerGauge/Directness BV

11

ClientSuccess

ClientSuccess’s customer success management solution helps SaaS businesses reduce churn and increase sales revenue by offering high customer satisfaction rate. The software offers a unique,...

By: ClientSuccess, Inc.

12

Sparked

Sparked is a customer management and retention platform that helps companies maintain their existing customers with high success rates. It offers machine learning tools to...

By: The Extraordinaries, Inc.

13

Cloudcherry

Cloudcherry is a cloud-based customer management and retention solution that helps businesses measure customer behavior and delight in real-time, accept feedbacks and derive actionable insights,...

By: Cloud Cherry Pte Ltd.

14

Optimove

Optimove is customer retention software based on predictive micro-segmentation technology that automates personalized campaign execution throughout the customer lifecycle to increase value and growth. It...

By: Mobius Solutions, Ltd.

15

WindsorCircle

WindsorCircle customer retention automation platform allows client success managers to analyze retail data and predict marketing campaigns for high customer retention. The software can easily...

By: Windsor Circle, Inc.

16

Retention Science

Retention Science is a customer retention tool that helps organizations leverage the existing customer data to develop more intelligent marketing tools for customer success and...

By: Retention Science

17

Exchange Solutions

Exchange Solutions is an intelligent customer engagement tool that offers and implements many engagement programs to increase acquisition and retention, and drive profitability for customers....

By: Exchange Solutions, Inc.

18

Retently

Retently Sentiment is a leading SaaS product for measuring and improving customer satisfaction using the Net Promoter Score framework. With this platform, you can send...

By: Retently LLC

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