Customer Success Platform

The innovation and use of customer success software is based on the idea that instead of spending a lot of money getting new customers, businesses should focus more on keeping their existing customers satisfied and happy. These software are designed such that they can predict whether a customer will continue using your services, or quit, based on their past behavior and satisfaction rate. Customer success software applications are becoming very popular among industries and organizations that are genuinely concerned about the retention of their existing customers.

Here are some of the most widely used customer success software platforms.

1

Preact

By: Preact, Inc. From USA

Founded In: 2011, Web Visibility: 25.92%

2

Totango

By: Totango, Inc From USA

Founded In: 2010, Web Visibility: 47.75%

3

Gainsight

By: Gainsight Inc. From USA

Founded In: 2009, Web Visibility: 47.50%

4

Autosend

By: Autosend From USA

Founded In: 2013, Web Visibility: 26.48%

5

Evergage Customer Success

By: Evergage, Inc. From USA

Founded In: 2010, Web Visibility: 40.88%

6

Amity

By: Amity From Canada

Founded In: 2012, Web Visibility: 22.28%

7

Bluenose

By: Bluenose Analytics From USA

Founded In: 2012, Web Visibility: 29.50%

8

Natero

By: Natero

Founded In: 01 May 2012,

9

ServiceSource

By: ServiceSource International, Inc. From USA

Founded In: 1999, Web Visibility: 36.38%

10

CustomerGauge

By: CustomerGauge/Directness BV From the Netherlands

Founded In: 2007, Web Visibility: 33.33%

11

ClientSuccess

By: ClientSuccess, Inc. From USA

Founded In: 2014, Web Visibility: 25.81%

12

Sparked

By: The Extraordinaries, Inc. From USA

Founded In: 2009, Web Visibility: 36.00%

13

Cloudcherry

By: Cloud Cherry Pte Ltd. From Singapore

Founded In: 2013, Web Visibility: 26.59%

14

Optimove

By: Mobius Solutions, Ltd. From Israel

Founded In: 2009, Web Visibility: 38.75%

15

WindsorCircle

By: Windsor Circle, Inc. From USA

Founded In: 2011, Web Visibility: 40.25%

16

Retention Science

By: Retention Science From USA

Founded In: 2012, Web Visibility: 36.88%

17

Exchange Solutions

By: Exchange Solutions, Inc. From USA

Founded In: 1996, Web Visibility: 23.04%

18

Retently

By: Retently LLC From USA

Founded In: 01 Jun 2015, Web Visibility: 10.13%

19

Noteefi

By: Noteefi From India

Founded In: 01/01/2018,

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