Knowledge Base Software

Finding the right information at the right time is not an easy task, especially for new employees and customers of the organization. Knowledge base software is used to help companies create and manage a well-organized information and knowledge base for their customers and staff. The software is widely used by customer care services for instant access to updated and accurate information to help customers with their queries. It can also be used to offer self-service options to customers and business employees.

We have enlisted here some of the most popular Knowledge Base Software applications.

1

Parature Knowledge

By: Parature, Inc. From USA

Founded In: 2000, Web Visibility: 53.75%

2

Bloomfire

By: Bloomfire, Inc. From USA

Founded In: 2010, Web Visibility: 47.88%

3

nanorep

By: nanorep Technologies LTD From Israel

Founded In: 2009, Web Visibility: 39.63%

4

Knova KM

By: Aptean From USA

Founded In: 2012, Web Visibility: 42.50%

5

ScreenSteps

By: Blue Mango Learning Systems, LLC From USA

Founded In: 2003, Web Visibility: 31.50%

6

Helpjuice

By: Helpjuice Inc. From USA

Founded In: 2011, Web Visibility: 33.02%

7

Moxie Knowledgebase

By: Moxie Software, Inc. From USA

Founded In: 2006, Web Visibility: 26.38%

8

PHPKB

By: Chadha Software Technologies From India

Founded In: 2002, Web Visibility: 27.50%

9

Spiceworks Knowledge Base

By: Spiceworks Inc. From USA

Founded In: 2006, Web Visibility: 75.75%

10

Crowdbase

By: Crowdbase Inc. From Canada

Founded In: 2012, Web Visibility: 24.41%

11

RightAnswers

By: RightAnswers, Inc. From USA

Founded In: 2001, Web Visibility: 29.50%

12

KnowledgeOwl

By: Silly Moose Software, LLC From USA

Founded In: 2015, Web Visibility: 30.25%

13

ProProfs Knowledge

By: Batia Infotech From USA

Founded In: 2005, Web Visibility: 31.94%

14

Magentrix

By: Magentrix.com Corporation From Canada

Founded In: 2012, Web Visibility: 25.71%

15

Safeharbor

By: Safeharbor Knowledge Solutions From USA

Founded In: 1998, Web Visibility: 17.88%

16

Helppier

By: From Portugal

Web Visibility: 15.48%

17

KBPublisher

By: Double Jade LLC

Web Visibility: 23.88%

18

UserDesk Guides

By: UserDeck From USA

Founded In: 2014, Web Visibility: 15.11%

19

Support Hero

By: Support Hero From France

Web Visibility: 23.44%

20

Self Service Center

By: PhaseWare, inc. From USA

Founded In: 2004, Web Visibility: 20.33%

21

Novo Knowledge Base Software

By: Novo Solutions, Inc. From USA

Founded In: 1999, Web Visibility: 19.22%

22

Leafdock

By: Leafdock From Czech Republic

Founded In: 1/11/2015, Web Visibility: 5.94%

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