Knowledge Base Software

Finding the right information at the right time is not an easy task, especially for new employees and customers of the organization. Knowledge base software is used to help companies create and manage a well-organized information and knowledge base for their customers and staff. The software is widely used by customer care services for instant access to updated and accurate information to help customers with their queries. It can also be used to offer self-service options to customers and business employees.

We have enlisted here some of the most popular Knowledge Base Software applications.


Parature Knowledge

Parature Knowledge CRM software is used to empower employees with the right tools to deliver more efficient and accurate customer service every time. The software...

By: Parature, Inc.



Bloomfire specializes in employee knowledge base tools to help businesses organize their information and content and make it accessible to employees and people as and...

By: Bloomfire, Inc.



nanorep is knowledge base tool designed to help customers with the right information and guided channel while visiting a website or using an application. The...

By: nanorep Technologies LTD


Knova KM

Knova KM is knowledge management software used by companies to solve customer issues and queries faster and with more accuracy. It offers cost-effective and scalable...

By: Aptean



ScreenSteps is a knowledge base system that helps B2B companies build and manage proper suite of customer support documentation that can be easily accessed by...

By: Blue Mango Learning Systems, LLC



Helpjuice knowledge base software is used by companies and businesses to reduce support emails and create more happy customers. The software can be used as...

By: Helpjuice Inc.


Moxie Knowledgebase

Moxie Knowledgebase is a complete knowledge management solution for organization employees and customers. It offers a scalable and cost-effective knowledge base application to improve customer...

By: Moxie Software, Inc.



PHPKB is knowledge software used by companies to create an organized knowledge base to help customers and staff employees with the right information, FAQs, documents...

By: Chadha Software Technologies


Spiceworks Knowledge Base

Spiceworks Knowledge Base is free IT knowledge base software for companies and individuals. The software can be used to share IT tips, guides, knowledge and...

By: Spiceworks Inc.



Crowdbase is a knowledge management application that allows organizations to create an engaging knowledge base of ideas, information and expertise. Businesses and companies can easily...

By: Crowdbase Inc.



RightAnswers is an enterprise knowledge hub designed to provide all information and content at a single place to avoid searching too many sources for knowledge....

By: RightAnswers, Inc.



KnowledgeOwl is fully customizable and powerful online knowledge base software used to share information with employees and customers. The software can easily create user manuals,...

By: Silly Moose Software, LLC


ProProfs Knowledge

ProProfs Knowledge is online software used to easily create online user guides, FAQs and other support documentation for effective customer service. The software also allows...

By: Batia Infotech



Magentrix specializes in building self-service portals and websites that can provide helpful information and guide to users and customers of the organization. Magentrix software can...

By: Corporation



Safeharbor is a powerful, SaaS based knowledge software platform used for effective knowledge management and sharing. The software comes bundled with tools and applications to...

By: Safeharbor Knowledge Solutions



Helppier is a simple knowledge management system that can be used to create step-by-step user manuals, tutorials and guides for any website or web application....




KBPublisher is a knowledge based platform that allows organizations to share critical and meaningful information with their employees, partners and customers. The software is widely...

By: Double Jade LLC


UserDesk Guides

Guides from UserDesk is a fully customizable knowledge base for websites and web applications. The software is available in the widget form that can be...

By: UserDeck


Support Hero

Support Hero is a knowledge base system mainly used to offer self-help and customer support to app users. The software can help reduce the number...

By: Support Hero


Self Service Center

Self Service Center from PhaseWare is a complete knowledge management and customer help solution that offers a number of services, including incident and ticket submission,...

By: PhaseWare, inc.


Novo Knowledge Base Software

Novo Knowledge Base Software is an affordable, web based knowledge management solution that allows businesses to quickly capture and gather information from multiple sources, store...

By: Novo Solutions, Inc.



Leafdock is a knowledge management app for teams. It is a place where you capture and organize your knowledge to help your team work efficiently....

By: Leafdock

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