By: Zferral, Inc
Ambassador helps to turn your customers into your company’s brand ambassador with referral automation. It features simple campaign builder, Refer-a-Friend widget, automatic ambassador creation, ambassador groups, valuable ambassador insight, unique share URLs, seamless API integration, define incentives, and third-party integration. There are three pricing options available: Starter, Professional, and Enterprise. A custom plan is available.
Founded in the year 2010 by Jeff Epstein, Ambassador was originally
named as Zferral. Headquartered in Birmingham, Michigan, Ambassador
helps companies set up word-of-mouth marketing campaigns that reward
existing customers (called brand Ambassadors) for referring the
company’s products to their friends and family.
a referral marketing system can be an extremely beneficial tool for
acquiring new customers, businesses don’t always have the time or
resources to manage them effectively. Ambassador’s referral software can
automate the entire process of tracking referrals and rewarding your
advocates, freeing up your valuable time to manage your business. Your
advocates, or Ambassadors, are automatically provided with a unique
sharing link to promote and market your company. Customizable email
triggers notify your advocates when a commission is approved and a
To track key
referral metrics, Ambassador provides its users access to an Activity
Dashboard. This allows you to get a 360 degree view of your customer
referral program. In addition to viewing campaign specific statistics,
the dashboard also lets you know who your top ambassadors are in terms
of shares, referrals and revenue earned. A social statistics section
offers a quick snapshot of which social media channels, including
Facebook, Twitter, and LinkedIn, are most popular among your advocates
in spreading the word about your business.
order to manage the different components of a referral system,
Ambassador provides its users an intuitive and well-organized Manage
section. This section helps you manage your ambassadors, ambassador
groups, commissions and payouts. You can use the tabs, filters and
tables provided in this section to import and deactivate ambassadors, as
well as segment them into groups based on the type of campaign you’re
running. This section also lets you manage rewards and discount values
as well as choose a commission structure to incentivize your
ambassadors. Payouts are also easily managed with options to make
payments automatically via Dwolla or PayPal.
Campaign Builder lets you build a referral marketing campaign based on
events and rewards. Every referred sale, for instance, is classified as
an event with a corresponding reward. Users can create multiple
campaigns effortlessly and track each one to measure the success of
their referral system. This can help a business fine tune its program to
maximize new customer acquisitions in the shortest possible time.
referral software can be seamlessly integrated with a number of
third-party applications. From email and newsletter software to billing
and ecommerce applications, Ambassador’s integrations help you sync your
data effortlessly. Salesforce, Shopify, Magento, PayPal and WooCommerce
are among a few popular platforms that the software can be integrated
with to ensure smooth functioning of your referral program.
provides email support to all its customers. Phone support is also
available for all high-end plans. A comprehensive and well-categorized
knowledge base provides answers to frequently asked questions. In
addition, a resource section provides access to Ebooks, Whitepapers and
Case Studies that cover a variety of topics such as how to build an
effective referral program and how to use your ambassadors creatively.
referral tracking and management software helps you automate and
effectively manage your referral campaigns. From creating new
ambassadors and sending out emails, to awarding commissions and
authorizing payouts, the entire process is automated and customizable
based on your business requirements. Seamless integration with popular
applications and the ability to manage each component of your referral
program means that you can focus on your business and leave the task of
marketing and acquiring new customers to a programmable and efficient
Overall Visibility Score 44.63
Company Name: Zferral, Inc
Founded In: 2010
Address: 301 W Fourth St Suite 301, Royal Oak, MI, USA
David K | Submitted On: January 1, 2016, 4:23 pm
Widgets, plenty of readily available integrations including payment gateways integration. Intuitive user interface with sub domain or custom domain option.
Costly compared to other platforms. Restrictions on number of Ambassadors for higher plans too. Branded URLs and custom branding only with enterprise level plans.
Recommended considering all the features. Perfect for enterprise customers. Not ideal for small business customers due to restrictions on their features.