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Rakuten Super Logistics

Rakuten Super Logistics Review

By: Rakuten Super Logistics

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Overview

Rakuten Super Logistics (RSL) is a leader in ecommerce order fulfillment, serving hundreds of ecommerce retailers to increase speed of delivery, improve order accuracy, decrease shipping costs, and increase customer satisfaction. RSL’s cloud-based fulfillment platform for order and inventory management features integration with popular ecommerce platforms and automatic order importing from online marketplaces, including: eBay, Amazon, Walmart Marketplace, and Jet. RSL’s 2-Day Delivery Network of wholly owned and operated fulfillment centers allow for 1-2 day delivery to 98% of the U.S. via ground shipping.

Detailed Review

Pros

Offers 1-day order fulfillment service for the US area, with lower shipping cost. Backed by leading Japanese eCommerce company Rakuten.

Cons

Available only for the US area, and it doesn’t support any international shipping option. There are no clear pricing options that you can see on the website, which means that you need to inquire the service price directly to the company.

Overall

Provides a vast delivery network across the United States, which ensures that you can deliver your order in 2 days. The cloud-based software, called SmartFill, helps to track all your orders and monitor your shipments from anywhere in the world.

Webgistix, now known as RSL or Rakuten Super Logistics is an order fulfillment company provided by Webgistix Corporation, which is based in Las Vegas, Nevada, USA. In 2013, the company was acquired by Rakuten, which later changed the service name into Rakuten Super Logistics. Rakuten Inc. is an eCommerce technology company founded in 1997 and based in Tokyo, Japan. The Rakuten Super Logistics service is headquartered in Palo Alto, California, USA.

2-Day Delivery Network

Webgistix has a vast and reliable delivery network that ensures a 2-day delivery for your orders via ground shipping. It means that your customers get their orders faster, no matter where they are within the US area, whether they are located in Las Vegas, New York, Atlanta, Reno, or any other locations. With a quick delivery, it enables you to create a good impression for your business, and customers have maximum satisfaction when they buy the products from your eCommerce store. This fast shipping service doesn’t need any other additional costs for your customers, as is the case with Amazon Prime or any other special eCommerce membership services. This enables you to compete even with big eCommerce companies.

100% Speed and Accuracy

Webgistix provides a 1-day order processing and 100% order accuracy guarantee. It means that if your orders are delivered late or inaccurate, you don’t need to pay for the service. With this guarantee, each order is shipped within 24 hours, and delivered in your customer’s place within 2 days after their order date. Also, it is delivered right into their mailing address, without any wrong address problem associated with their orders. If there is such kind of problem, you don’t need to pay for the Webgistix service. The service applies three quality checks for your order to ensure 100% accuracy and maximum customer satisfaction.

SmartFill Technology

The SmartFill software provided by Webgistix allows you to monitor all your orders anytime and anywhere. Whenever you need it, you can open the cloud platform and monitor your orders in real-time, even when you are on a vacation abroad. Not only monitoring, SmartFill also features some useful management tools for your warehouse, which allows you to manage the order-fulfillment aspects of your business in just a few clicks. It offers integrations with various existing shopping cart and marketplace software that you are using, with automatic invoicing option and no hidden fees. You can also get complete graphs and charts about your business transactions, which gives you the valuable insights that you need about your business.

SmartFreight System

The SmartFreight system allows you to ease the delivery process of your products, as well as supplies, without having to spend hours every day to manage all the things related to your product delivery, such as getting the best shipping rates, customs regulations, carrier negotiations, and so on. This system offers various services and benefits for your business, such as domestic freight, international freight, customs consultation, customs clearance, comparison shopping, shipment planning, tracking, and shipping discounts using your Webgistix or RSL account.

Conclusion

As a national order fulfillment service, Webgistix provides a reliable and accurate delivery service across the US area, which means that you can give your customers the best shopping experience with your eCommerce website. The service has a vast network of fulfillment warehouses that ensures fast and quick delivery of your products. However, as good as it might be for national businesses to speed their shipping time using Webgistix or RSL, it is not suitable for businesses that want to do business transactions with international customers. In other words, this service is recommended for you if you have customers in the US area, but if you have an international market, this service is out of the question.

Top Features

Core Features
  • Cloud-based Order Fulfillment
  • Streamlined Inventory Process
  • Shopping Carts Integration
  • Hands-off Fulfillment Automation
  • Empowers eRetailers
  • Reducing Shipping Costs
  • E-commerce Freight Services
  • Expedited Shipping Times
  • Managed Government Regulations
  • Global Manufaturers Guidance
  • Shipping Cost Optimization
  • Optimal Shipment Calculation
  • Fulfillment Network Analysis
  • Efficient Inventory Placement
  • Accelerated Inbound Receiving
  • Turn-Key Freight Service
  • Custom Consultation & Clearance
  • Tracking Inventory

Visibility

Overall Visibility Score 33.87

Score Influencers

  • Overall
  • Facebook
  • Twitter
  • Google Plus
  • Website Mentions
  • Estimated Visitors

Company Information

Company Name: Rakuten Super Logistics

Founded In: 2001

Address: 127 E Warm Springs Rd, Las Vegas, NV, USA

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