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Salesforce

Salesforce Review

By: salesforce.com, inc

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Overview

Salesforce provides CRM cloud and cloud computing software that helps your business to grow sales faster. It features account and contact management, opportunity tracking, lead scoring and assignment, task and event tracking, customizable reports, standard dashboard, and more. The software is provided by Salesforce, a company founded in 1999 and based in San Francisco, California.


Detailed Review

Pros

Provides a powerful CRM platform that helps you to automate sales tasks and accelerate your business productivity. Helps you to make the right business decision with accurate sales data.

Cons

The platform might be too complicated if you want to use it merely as a simple CRM platform. Offers expensive price per user, with the complete features available only for the enterprise users.

Overall

Allows you to automate the sales and marketing process, as well as manage customer relationships in one powerful and integrated platform. Highly customizable for any business needs.

SalesForce is a customer relationship management platform provided by Salesforce.com Inc., a company founded in 1999 and based in San Francisco, California, USA. The company provides cloud-based CRM solutions for businesses that want to automate their various sales and marketing processes, with an integrated platform that they can access anytime and anywhere. Aside from integrating sales, marketing, and service into one platform, it can help your sales representatives to accelerate each business process using an artificial intelligence system that keeps on improving the more you use the platform.

The Power Of Automation With Artificial Intelligence

SalesForce is a CRM platform that is greatly optimized for sales, marketing, and service automation for your business. Not only that, it also has the artificial intelligence system that can learn about your behavior as you use the platform. The more often you use the platform, the more in tune the platform be for your business. The AI system can understand what your business needs as you feed more data into the system, and it can determine whether the deal is lost or won just by predicting it based on the captured data and your customer behavior. With this platform, you can have not only an automation system for your business, but also an intelligent automation for it.

A Fast And Reliable Platform To Accelerate Sales Productivity

The complex automation process for many aspects of your business can be done in a single console provided by this platform. Moreover, the console has a lightning fast speed, meaning that you can execute various processes at the same time without even slowing down your productivity. In fact, you can improve your productivity with this platform, and with all the data capture and the artificial intelligent system, you can easily take the big decision for your business without having to deal with jumbled and confusing data.

Give Insightful Data To Make Insightful Decisions For Your Business

Since SalesForce provides a detailed data of your customers, as well as other aspects of your business, such as sales, marketing, and service, you can easily make insightful decisions for your business based on the reports generated by this platform. All the data is available in one platform, and it can be accessed from anywhere. Whether you need to launch your product or send your email promotion today, you can take the right decision for your business based on the accurate and insightful data provided by this platform.

Conclusion

While it might look more complex than any other CRM platforms out there, SalesForce is one of the best and most powerful CRM platforms that you can use for your business. It is great to be used by big businesses with complex business processes, and with this tool, you can automate most of the processes very easily. It can be integrated with various popular platforms, and it is available on any device. This is the CRM platform that has full features that any business needs, which can help them to ultimately improve their sales process, as well as increase the conversion rate for their marketing. It is perfect for team members who want to deal with the customers in a more professional and productive way.

Top Features

Core Features
  • Salesforce Engage
  • Lead Management
  • Mobile Application
  • Sales Forecasting
  • Sales Collaboration
  • Email Integration
  • Workflow and Approvals
  • Territory Management
  • File Syncing & Sharing
  • Inside Sales Console
  • Sales Performance Management
  • Partner Management
Contact Management
  • Customer Accounts
  • Pull in Social Data
  • Collaborate Company-wide
  • Preparing Customer Meeting
Opportunity Management
  • Track Deal Details
  • Streamlined Sales Process
  • Quotes Creation
  • Empower Sales Team
Reporting
  • Engaging Reports Creation
  • Drag & Drop Reports
  • Custom Dashboards

Specifications

Ideal For
  • Startup
  • Small Business
  • Mid Sized Business
  • Enterprise
  • Non Profits
Pricing Model
  • Free Trial
  • Yearly Subscription
  • Custom Quote

Visibility

Overall Visibility Score 91.13

Score Influencers

  • Overall
  • Facebook
  • Twitter
  • Google Plus
  • Website Mentions
  • Estimated Visitors

Company Information

Company Name: salesforce.com, inc

Founded In: 1999

Address: 1 Market, San Francisco, CA, USA

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